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CLCK HubSpot Growth Accelerators: Your Path to Continuous Success
So, you've got your HubSpot portal up and running with our Ignition™ phase, or perhaps you have an existing setup that needs consistent, expert attention to keep it performing at its best.
That's where our CLCK HubSpot Growth Accelerators come in. Think of these as your ongoing partnership with us, ensuring you get the most out of your HubSpot investment, month after month.
Why Keep the Momentum Going with a Partnership?
Staying Ahead
We'll help keep your HubSpot setup optimised with the latest best practices, so it's always working hard for you.
Expert Help When You Need It
Got a question? Need strategic advice? We're here to provide that expert guidance.
Flexible Support for What Matters
Whether it's small tweaks, training your team, or chipping away at bigger strategic projects, we can help.
Getting More from Your Investment
We'll ensure you're using HubSpot to its full potential, making every dollar count.
Worry-Free HubSpot
You can relax knowing certified experts are looking after your system.
Our Accelerators provide a predictable monthly investment for ongoing partnership and access to our expert team.. This approach provides you with predictable costs and significant savings compared to ad-hoc engagements. This is better value because it allows us to plan our expert capacity effectively, ensuring you have dedica ted time from our team.
(Just so you know, our standard rate for ad-hoc, pay-as-you-go work is $250 AUD +GST per hour. Our Accelerator packages offer much better value.)
Your Partnership Advantage: Features Included in All Monthly Plans
We believe in providing exceptional value and proactive support to all our clients. That's why every CLCK Growth Accelerator package comes packed with these essential features designed to maximize your HubSpot ROI and ensure a seamless experience:
Strategy & Execution
We provide both the high-level 'why' through your included Strategic Guidance sessions, and the expert 'how' via your Partnership Support & Execution hours.
Convenient Online Call Booking
Easily schedule your regular strategic check-ins and any additional support discussions through your private online booking link. Get the time you need, when you need it, at your convenience.
CLCK Know-How Library
Access to our CLCK Know-How Library: A curated collection of resources, guides, and best practices, including custom recordings and guides we make for your team.
Guaranteed Response Time
You can count on us for prompt support. We guarantee an initial response to your queries within 8 business hours/1 business day, so you're never left waiting.
Proactive HubSpot Review & Optimisation
We don't just wait for problems. We conduct periodic reviews of your HubSpot portal to identify opportunities for improvement, suggest best practices, and ensure your setup is always aligned with your growth goals.
Transparent Time Tracking
Gain full visibility into your support with our integrated client dashboards. Easily track your requests, monitor progress, and see a clear breakdown of hours utilised, ensuring complete transparency.
Comparison of Monthly Packages
What Our Clients Say
CLCK has been a fantastic support during the development of HubSpot in our organisation. They have been instrumental in helping us understand various features and helping us to get the most out of the product. We really love HubSpot now and continue to get a lot of value out of it.
James Myers
IT & Digital Marketing Manager
Hermitage Homes
Working with Damien and the CLCK team has transformed how we use HubSpot to run our business. Their expertise helped us automate sales processes and streamline multiple systems into one platform. This has saved our team significant time and increased our lead conversion rates. Highly recommended for any business wanting to optimise HubSpot and scale effectively.
David Johnson
Co-owner
Super Property Solutions
Essential Support
What it's for:
This package is great if you need regular, essential support and ongoing optimisation to keep things running smoothly and ensure your team feels confident.
Monthly Investment:
$2,200 AUD +GST
What You Get:
  • Strategic Guidance
  • A dedicated 30-minute Monthly Strategic Review call with our Lead Strategist to review performance and plan the month ahead.
  • Partnership Support & Execution
  • 10 hours per month of prioritised execution for all implementation tasks, support requests, and progress calls.
  • Priority email and chat support for quick questions and assistance.
  • Access to our team’s booking links to schedule implementation time as needed, which will be drawn from your monthly execution hours.
Consistent Growth
What it's for:
Perfect for businesses focused on consistent growth and development, needing more regular hands-on help and strategic input to actively improve their HubSpot utilisation.
Monthly Investment:
$4,000 AUD +GST
What You Get:
  • Strategic Guidance
  • A dedicated 60-minute Monthly Strategic Review call with our Lead Strategist to dive deeper into strategy and planning.
  • Partnership Support & Execution
  • 20 hours per month of prioritised execution for all implementation tasks, support requests, and progress calls.
  • Priority email and chat support for quick questions and assistance.
  • Access to our team’s booking links to schedule implementation time as needed, which will be drawn from your monthly execution hours.
Strategic Partnership
What it's for:
Our most comprehensive package, designed for businesses that see HubSpot as a core driver of their growth and want a deep, proactive strategic partnership to continually innovate and optimise.
Monthly Investment: $7,400 AUD +GST
What You Get:
  • Strategic Guidance
  • Up to 120 minutes of dedicated strategic direction per month with our Lead Strategist, including a Monthly Strategic Roadmap Session and Flexible Strategy time for deep-dive analysis.
  • Partnership Support & Execution
  • 40 hours per month of prioritised execution for all major project work, custom requests, support, and high-frequency progress calls.
  • Priority email and chat support for quick questions and assistance.
  • Access to our team’s booking links to schedule implementation time as needed, which will be drawn from your monthly execution hours.
Need Flexible Support? Our Pay-As-You-Go HubSpot Support Blocks
We understand that not everyone needs ongoing monthly support. If you have a specific project, need a burst of expert help, or prefer to manage your support needs on a pay-as-you-go basis, our Ad Hoc Support Blocks are designed for you.
These pre-paid blocks give you flexible access to our Platinum Partner expertise for system tweaks, strategic advice, quick fixes, or training, without a monthly commitment.
Choose Your Ad Hoc Block:
Quick Start Block (4 Hours)
Investment: $1,000 AUD
Rate: $250/hr (Standard Rate)
Ideal for: Quick questions, small system fixes, or a couple of focused training sessions.
Booster Block (10 Hours)
Investment: $2,375 AUD
Rate: $237.50/hr (5% Savings)
Ideal for: Tackling a specific set of optimisations, building a few new automations, or deeper dive support.
Small Project Block (20 Hours)
Investment: $4,500 AUD
Rate: $225/hr (10% Savings)
Ideal for: More significant tweaks, custom report building, or tackling a chunk of a strategic project.
Medium Project Block (40 Hours)
Investment: $8,600 AUD
Rate: $215/hr (14% Savings)
Ideal for: Substantial system configurations, developing multiple automations, or a series of focused optimisation efforts.
Large Project Block (60 Hours)
Investment: $12,300 AUD
Rate: $205/hr (18% Savings)
Ideal for: Comprehensive project execution, significant custom feature development, or dedicated support through a key business phase.
Strategic Initiative Block (100 Hours)
Investment: $18,750 AUD
Rate: $187.50/hr (25% Savings)
Ideal for: Major transformation projects, extensive platform customisation, or securing a large bank of expert hours for long-term strategic execution.

Important Note: While these blocks offer flexibility, our Growth Accelerator (monthly) packages provide significantly better value per hour and priority access. This is because monthly budgets allow us to plan our capacity effectively, ensuring you get dedicated time and proactive support.
How Ad Hoc Blocks Work:
  • Pre-Paid: You purchase the block of hours upfront.
  • Draw-Down: We track time spent on your requests (in 5-minute increments) and deduct it from your block balance.
  • Transparency: You'll have visibility into your remaining hours via regular reports and dashboards.
  • Expiry: To ensure active engagement, these pre-paid hours expire 3 months from the date of purchase.
  • Topping Up: You can purchase additional blocks as needed.
How Your Partnership Delivers Value
Your CLCK Growth Accelerator is more than just a block of time; it's a complete partnership designed to provide both high-level strategic direction and expert, hands-on execution. Here’s a look at how we’ll work together to help you achieve your goals.
Strategic Guidance: Setting the Right Direction
This is where we work with you on the bigger picture, using your included Strategic Guidance sessions to plan and design the core engines of your business on the HubSpot platform.
Develop Your Unified Customer Engine
We'll work with you to create a seamless journey that turns contacts into qualified leads and delighted customers. This can include designing your lead scoring models and creating sales playbooks for your team.
Achieve Total Operational Visibility
We'll help you design the reporting systems that give you a 360-degree view of your business , including the structure for custom dashboards and real-time ROI tracking on marketing campaigns.
Design Your Automation Strategy
Before we build, we plan. We'll help you map out the logic for multi-step marketing automation sequences to ensure they are effective and aligned with your customer's journey.
Partnership Support & Execution: Getting the Work Done
Your prioritised execution hours are the engine that brings your strategy to life. You can use this time for the planned, proactive work that builds growth and for the reactive, day-to-day tasks that keep your business moving forward.
Quick Fixes & Troubleshooting
Solving an integration issue, investigating a user's problem, and providing general support to ensure your team feels confident.
System Tweaks & Builds
Building a new lead capture form, creating a landing page for an event, or updating your templates.
Custom Reporting
Building the specific, custom reports for a board meeting or team review that we designed in our strategy sessions.
Team Training
Running a focused training session to help your team master a new feature or to onboard a new hire.
Marketing Execution
Taking your copy and building a marketing email for your next newsletter or promotion.
A Few Common Questions (FAQs)
How do I pick the right Accelerator Package?
Good question! When we chat during your Growth Roadmap Session (or a separate consultation if you're already using HubSpot), we'll talk about your ongoing needs, what you want to achieve, and how much HubSpot activity you expect. That'll help us point you to the package that's the best fit and value for you.
What happens if we use up our monthly Accelerator package hours but need more work done within that month?
We understand that sometimes urgent needs or new opportunities arise! If you anticipate exceeding your monthly hours, the best first step is to discuss this with your Success Manager as early as possible. We have a few options:
  1. Strategic Prioritisation: We can review your current priorities and see if any existing tasks can be deferred to the next month to accommodate the more urgent work within your current hour block.
  1. Additional Hour Blocks: For Accelerator clients, we can offer additional blocks of hours at a preferential rate, which is better than our standard ad-hoc rates. We'll confirm availability and the rate with you. These can be purchased to cover the extra work needed in that month.
  1. Scope as a Mini-Project: If the additional work is substantial and distinct, we might suggest scoping it as a small, separate project with a defined outcome and cost.
  1. Upgrade Package (Long-Term): If you consistently find you need more hours, we can discuss upgrading your Accelerator package to a higher tier for the following month to better suit your ongoing requirements.
Our goal is to be flexible and ensure you get the support you need, when you need it. Open communication is key, so please let us know if you foresee a busy month ahead!
Who exactly does the work when we use our Accelerator hours? Is it always the same person?
Our packages provide you with two distinct types of value: Strategic Guidance and Partnership Support & Execution.
Strategic Guidance is always delivered by our Lead Strategist during your dedicated monthly or quarterly sessions. This time is focused on high-level planning, performance analysis, and ensuring your HubSpot strategy aligns with your business goals.
Partnership Support & Execution is carried out by our team of certified specialists, managed by your Client Success Manager. Your execution hours are used by the team to handle all the hands-on tasks, such as technical implementation, building campaigns, providing support, and running training sessions. This structure ensures you get the right expert for the right task, all coordinated seamlessly.
What does the 'Guaranteed Response Time' mean?
It means when you reach out to us via your dedicated email access during business hours, you have our commitment to receive an initial acknowledgment and assessment of your request within a specified timeframe (we'll confirm this timeframe in your agreement). This ensures you know your request has been received and is being looked into promptly, giving you peace of mind.
Can't I just pay for support ad hoc when I need it?
Yes, you certainly can request support on an ad-hoc, pay-as-you-go basis as listed above. However, this work is charged starting at our standard rate of $250 AUD +GST per hour. Our Growth Accelerator packages offer significant savings (up to 26%) compared to this rate. Additionally, Accelerator clients receive priority access. While we'll always do our best to help, ad-hoc requests are subject to team availability and may experience longer wait times (especially at peak times of year), as our Accelerator partnerships allow us to plan and dedicate resources more effectively.
Can I save up unused hours for later?
To ensure we can plan our expert resources effectively and provide you with consistent value and proactive support, your Accelerator hours are for use within that specific month. This "use-it-or-lose-it" approach encourages us to work together to plan the best use of your allocated time each month and maintain momentum on your HubSpot goals. Pre-purchased ad hoc hours expire quarterly.
How do larger strategic projects work with these monthly packages?
Larger strategic projects (like implementing a new lead scoring model from scratch or building a complex reporting dashboard) are achieved by dedicating a portion of your monthly Accelerator hours consistently over several months. We'll break down the larger initiative into manageable phases or tasks that fit within your monthly hour allocation, allowing for steady progress. This is different from "saving up" unused hours; it's about planned, strategic allocation of your monthly hours towards a bigger goal.
Can I change my Accelerator package if my needs change?
Of course! Businesses change, and so do their needs. You can usually upgrade your package whenever you like to access more hours and support. If you need to downgrade, we typically ask for 30 days' notice so we can adjust our resource planning. Just have a chat with us, and we'll make sure you're on the best plan.
Is there a minimum commitment period for the Growth Accelerator packages?
Yes, to ensure we have adequate time to understand your business, implement initial strategies, and start demonstrating tangible results, all our Growth Accelerator packages have an initial 3-month minimum commitment. This period allows us to build a strong foundation for your ongoing HubSpot success and ensures you get the most value from our partnership. After the initial 3 months, your package will continue on a convenient month-to-month basis.
What are your payment terms?
We aim to make payments straightforward. Here’s how it generally works:
  • Growth Accelerator Packages (Monthly Retainers): These are paid in advance for the upcoming month, with the fee due on the same day of each month. This ensures your access to our team is secured for the period ahead.
  • Ad Hoc Support Blocks: These flexible blocks are also paid upfront at the time of purchase.
  • Project Work (like Onboarding): For larger, fixed-price projects, we typically use a milestone-based payment schedule (e.g., 40% upfront, 40% mid-project, 20% on completion), which will be clearly outlined in your specific agreement.
  • Invoicing: We issue clear, itemised tax invoices for all payments.
  • Payment Options: We offer several convenient ways to pay, including Bank Transfer, Credit Card, and Direct Debit. The available options will be detailed on your invoice.
  • Due Dates: Unless it's a monthly advance payment (due on a fixed date each month), our standard invoice payment term is fourteen (14) days from the invoice date.
  • Currency: All our fees are quoted and processed in Australian Dollars (AUD) by default, or USD/NZD on request.
We find this approach provides clarity and ensures we can focus on what matters most – helping you achieve success with HubSpot!
Let's Talk About Your HubSpot Success
Ready to keep your platform optimised and hitting business goals? Our Growth Accelerators provide steady expertise and ongoing support.
Book a consultation today to discover how we can accelerate your HubSpot journey together.